RMM agents are mostly used by MSPs and corporate IT departments. As previously mentioned, RMM software and professional services automation enables IT professionals to do a variety of operations remotely, from routine maintenance to patch management, without interfering with the end-user experience. As a result, RMM agents operate silently in the background, enabling IT enterprises of all sizes to maintain their operational efficiency without (or with very little) downtime.

Also Read: Guide to Check Which Powershell Version You are Using